Contact us
Contact Stroom deelwaardom
The fastest way to reach us is by email at support@stroom-deelwaardom.com. Our support team works around the clock and usually replies within 24 hours.
How can we help?
Pick the address that matches your question. It goes straight to the right team and gets you an answer faster.
Customer support
Account questions, verification, deposits, withdrawals and the Stroom deelwaardom app. Available 24/7.
support@stroom-deelwaardom.comPrivacy & data requests
Access, correct or delete your personal data, or ask a question about our privacy policy.
privacy@stroom-deelwaardom.comPartnerships & media
Business enquiries, press requests and collaboration ideas.
partners@stroom-deelwaardom.comBefore you get in touch
Write from the email address on your account and describe the issue in a sentence or two. That's usually all we need.
- Include the approximate date and time of the problem, and whether it happened on desktop or in the app.
- For payment questions, mention the method used (card, bank transfer or e-wallet) and the amount.
- Never send your password, full card number or two-factor codes. We will never ask for them.
- Many questions are already answered in our FAQ.
How to spot impersonators
Real Stroom deelwaardom staff only email from an @stroom-deelwaardom.com address and never promise profits.
- We never call to pressure you into depositing more money.
- We never ask you to install remote-access software or move funds to a "safe" account.
- We never request payment in gift cards or to a personal crypto wallet.
- Received something suspicious? Forward it to support@stroom-deelwaardom.com and don't click any links in it.